Privacy Policy

Last updated: February 16, 2026

Introduction

Electronate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.electronate.app and use our electrical estimation platform (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.

Information We Collect

Personal Information

We may collect the following personal information when you interact with our Service:

  • Contact Information: Name, email address, phone number, and company name when you fill out our contact form, request a demo, or create an account.
  • Account Information: Username, password, and profile details when you register for our platform.
  • Billing Information: Payment details and billing address processed through our third-party payment providers.

Usage Data

We automatically collect certain information when you visit our Service, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website addresses and search terms
  • Device information and screen resolution

Project Data

When you use the Electronate platform, you may upload project files such as PDF drawings and specification documents. We store this data securely to provide our estimation services. Your project data remains your property and is only accessed to deliver our services to you.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our electrical estimation platform
  • Communication: To respond to your inquiries, send service updates, and provide customer support
  • Improvement: To analyze usage patterns and improve our platform's features and user experience
  • Marketing: To send promotional communications (with your consent) about new features, events, or industry insights
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the basic functionality of our website
  • Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This data helps us improve our Service.
  • Advertising Cookies: We use LinkedIn Insight Tag to measure the effectiveness of our advertising campaigns and retarget visitors with relevant content on LinkedIn.

You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our Service.

Third-Party Services

We use the following third-party services that may collect information about you:

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel only
  • Secure cloud infrastructure with industry-standard certifications

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to the processing of your personal data for certain purposes
  • Withdrawal of Consent: Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: